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SERVICE POLICY

Personal Assistant (PA) Styling Service Policy

This policy outlines the terms and conditions governing the Personal Assistant (PA) styling services offered by Sacred Clothe. By submitting a PA service request, clients acknowledge and agree to the terms set forth below.

 

Service Overview

Sacred Clothe offers Personal Assistant (PA) styling services to assist clients with curated apparel selections for approved special occasions and events. PA services are available by request only and are subject to availability.

 

Eligibility & Scope of Service

PA styling services are offered exclusively for the following occasions:

  • Prom

  • Gala

  • Conference

  • Convention

  • Weddings

  • Anniversaries

  • Birthdays

 

Requests outside of the listed occasions will not be accepted. Each PA request is limited to one event per client.

 

Request Submission Requirements

All PA service requests must be submitted via email to hello@sacredclothe.com.

 

Clients must provide complete and accurate event information, including but not limited to:

  • Event type and date

  • Event theme (if applicable)

  • Apparel preferences and styling requirements

 

Clients must choose one of the following service options at the time of request:

  1. Submit three specific apparel styles of interest (e.g., dresses or pantsuits), including size, color, style, length, material, and any relevant notes; or

  2. Request that a PA curate three recommended outfit options based on the event details provided.

 

Once the three options are finalized and presented, the client must select one option to proceed. Requests for additional options beyond the initial three are subject to an additional fee per option.

 

Advance Notice Policy

PA requests must be submitted 4–6 months prior to the scheduled event date to allow adequate time for sourcing, processing, and shipping. Late submissions may be declined at Sacred Clothe’s discretion.

 

Fees & Payment Terms

The PA styling service fee is $50 per client/event.

 

A 50% non-refundable deposit is required to secure and confirm the request. The remaining balance is due once the client is notified that a PA has been assigned.

 

Failure to submit required payments within the designated timeframe may result in cancellation of the request.

 

Refund, Cancellation & Modification Policy

  • The initial 50% deposit is non-refundable under all circumstances.

  • Once styling options have been presented, the PA service is considered rendered and is non-refundable.

  • Client-initiated cancellations after a PA has been assigned will forfeit all payments made.

  • Changes to event details or preferences after submission are not guaranteed and may result in additional fees.

  • Sacred Clothe reserves the right to cancel or decline any request due to incomplete information, missed deadlines, or service limitations. In such cases, any payments beyond the non-refundable deposit will be refunded.

 

Client Communication

Clients will be contacted by their assigned PA via email after payment confirmation and assignment.

 

Timely client responses are required to ensure service completion.

 

Product, Shipping & Availability Disclaimer

PA styling services do not guarantee product availability. All apparel selections are subject to inventory availability at the time of purchase.

 

Shipping timelines, delivery methods, and related policies are governed by Sacred Clothe’s Shipping Policy.

 

Sacred Clothe is not responsible for delays caused by carriers, third-party vendors, or unforeseen circumstances beyond its control.

 

Limitation of Liability

Sacred Clothe is not responsible for dissatisfaction resulting from personal style preferences, fit issues, or changes in event requirements. PA services are advisory in nature and do not constitute a guarantee of outcome.

 

Contact Information

For PA service requests or questions regarding this policy, please contact hello@sacredclothe.com.

 

Sacred Clothe reserves the right to update or modify this policy at any time without prior notice.​

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